Contact

Hours
Monday and Wednesday
7:30am-3:30pm

Tuesday and Thursday
1pm-6pm

Friday
8:30am-12:30pm

Saturday and Sunday
Closed

Location

989 Johnson Street #104
Victoria, BC
V8V 3N7

If you require an appointment outside of these hours, please contact us by email.

Email: info@rechargephysiotherapy.com

Phone: If you are unable to book online, please text or call 250-986-3222.

 
the location of recharge physiotherapy

Find us on the classroom side of Forge Training

Please knock to be let inside

  • A late cancellation or missed visit leaves a hole in the therapists' day that could have been filled by another patient.

    As such, we require 24 hours notice for any cancellations or changes to your appointment.

    Patients who provide less than 24 hours notice, or miss their appointment, will be charged a cancellation fee totalling the cost of their scheduled appointment.

  • If you are not a Forge member the outside door will be locked.

    Please knock before your appointment and the therapist will let you in.

  • There is ample on-street pay parking on both Johnson and Vancouver street for $2/hr. Parking is free before 9AM and on holidays.

    The Johnson Street parkade is a 5 minute walk to the clinic and has spaces that offer 1hr free parking.

    There are also 1 and 2 hour free parking spaces along Balmoral and Mason St., just a 5 minute walk from the clinic.

    Please plan your time accordingly to find parking.

  • While all of our services are covered as physiotherapy by insurance plans, we do not currently offer direct billing.

    You will need to submit your receipts to your insurance company directly to receive reimbursement.

  • Typically, yes.

    However, we encourage you to be aware of the customary charges and limits of your insurance plan as these services may not be fully covered.

  • Up-to-date treatment costs are listed in the Jane App.

  • While we suggest typical and best course options, we always offer to support you as much or as little as you like.

    Ultimately, the number of treatments depends on your condition and how much support you would like to have through your treatment plan.

  • In our first meeting we will have a conversation about what brings you in, what you’re looking for from physiotherapy, have some form of assessment, and offer a diagnosis.

    Treatment planning will be based on the assessment but is driven by your preferences.

    Treatment can include exercise, manual therapy techniques, IMS/cupping/electrotherapy, and/or provide self-management strategies.

  • Being able look over the area will help with assessment and treatment.

    We encourage you to wear clothing such as shorts, a tank top, sports bra etc. as comfortable.

  • No.

    However, if you would be more comfortable having the therapist wear a mask, please make this request and it will happily be accommodated.

  • We accept a very limited number of ICBC clients.

    If you believe you’d be a great a fit for a movement forward rehab approach at Recharge, reach out by email and we can let you know if we have space!

  • No.

    We do not have a WorkSafe BC contract.

  • No, we do not offer MSP rates.

    However, if you qualify for MSP supplementary benefits, a portion of your treatment cost will be reimbursed to you directly by MSP.

FAQs