ICBC Physiotherapy + Chiropractic in Victoria, BC
Hurt in a car accident? Whiplash, back pain, headaches or shoulder pain that showed up a day or two later are all common. Our physiotherapists and chiropractors will help you recover and build the strength and confidence to get back to your life.
No referral needed, and we bill ICBC directly.
ICBC Recovery Network clinic
300+ Five-star reviews
Direct Billed to ICBC
100% of your session is 1-on-1
Rehab Shouldn’t End When Your Sessions Do
Feeling better isn’t always the finish line. Your pre-approved window is a chance to rebuild, not just settle symptoms.
There’s often a big gap between feeling okay day to day and being ready to lift, drive, run, or play. We close it by building the strength, capacity and confidence for the goal you came in with.
Our gym space includes force plates, dynamometers and advanced testing equipment. We measure strength, movement and readiness to return to activity, so you know when you’re ready.
Whether you see a physiotherapist, a chiropractor or both, we build your plan around the goal you came in with.
How ICBC Coverage Works
Under ICBC’s Enhanced Care, everyone injured in a crash is automatically pre-approved for treatment in the first 12 weeks, no matter who was at fault. That window moves fast, so the sooner you book, the more of it you can use.
25 pre-approved physiotherapy sessions and 25 pre-approved chiropractic sessions in your first 12 weeks
No referral from a doctor or nurse practitioner, and no ICBC approval needed to start
No cost to you for pre-approved treatment, because we bill ICBC directly
Need more than 12 weeks? We’ll handle the extension request with ICBC if more care is needed.
What To Do After A Car Accident
Report your injury to ICBC and get a claim number. Call 1-800-910-4222 (24/7), report online at icbc.com, or visit your local Autoplan broker.
Book your care. Once you have your claim number, book your first appointment online or by phone.
What To Bring To Your First Appointment
Your ICBC claim number
Your Personal Health Number (on your BC Services Card, care card or driver’s licence)
The date of your accident
Your ICBC recovery specialist’s contact information, if you have it
What We Treat After A Car Accident
We offer physiotherapy and chiropractic care for pain, injury and surgery recovery. Common injuries after a crash include:
Whiplash and neck pain
Back pain
Shoulder, hip, knee and ankle injuries
Sprains, strains and muscle pain
Headaches
Who We Work With
Still Hurting After 12 Weeks: We’ll handle the extension request if more care is needed.
Want Both Physio and Chiro: Both bill ICBC directly, so you can book either one or both.
Just Had A Crash: Book early to make the most of your 12 pre-approved weeks.
Not Sure Where To Start: Call us. We’ll help you work out your claim number and next steps.
Book Your Physiotherapy Appointment in Victoria
Whether your injury is new or you’re still hurting weeks later, we’ll help you build a plan that fits your life.
If you’re not sure how the claim works, call us and we’ll walk you through it.
FAQs
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No. For the first 12 weeks, physiotherapy and chiropractic are pre-approved. You don’t need a referral or ICBC approval.
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Report your injury to ICBC first (phone, online or through an Autoplan broker). You’ll get a claim number, and then you can book with us.
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We bill ICBC directly for pre-approved treatment, so there’s no cost to you at your visit.
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Yes. We can bill both physio and chiro directly to ICBC, and you can book either or both.
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If you need more care, we’ll handle the extension request with ICBC.
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We aren’t able to take on new ICBC massage patients right now. Call us and we’ll let you know the current situation.
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We need 24 hours’ notice to cancel or change an appointment. Less notice or a missed appointment is charged at 100% of the session cost.
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There’s a lot at the front of the building. If it’s full, use spaces 6 and 7 or park on the street.
Find Us On Carey Rd
Hours:
Mon–Fri, 8 AM–8 PM
Closed Sat and Sun
Phone: 250-885-8405
Address: 3795 Carey Rd #102, Victoria, BC V8Z 6T8
Parking: Lot at the front. If it’s full, use spaces 6 and 7 or the street.
Contact: hello@rechargephysiotherapy.com
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